Posts Tagged ‘ACCOUNTABILITY’

Let’s Bring Back Accountability

Monday, August 6th, 2012

From customers’ and suppliers’ viewpoint, Company X is fast growing, exciting, and high-energy. Inside, though, it’s a tornado. Fighting fires, arguing over who committed to what, why it didn’t happen, and noticing things that fell through the cracks in just enough time is normal.

How can this happen when they have weekly departmental meetings, keep track of action items, and post projects and timelines everywhere? Easily! There is no accountability. They don’t hold each other accountable for commitments. They’ve seen what happens when you fail, and it isn’t pretty, which undermines individual commitment. Requesters frequently change their minds, reprioritize, or create new, more urgent projects without ever really closing the loop on the old ones.

View entire article at: http://blogs.hbr.org/cs/2012/07/lets_bring_back_accountability.html

Three Issues that Stifle Innovation, and How to Overcome Them

Tuesday, March 6th, 2012

innovation1As an innovation leader, you know how important a culture of sustained innovation is to the survival of your organization. However, there are many factors that can challenge the innovation process. These issues may come from team members, executives, or the general culture of the organization. Here some common challenges that companies deal with, and solutions for overcoming them.

1. The culture of the company is to keep doing things the way they’ve been done in the past – there is a lack of curiosity and eagerness to change.

If this sounds like your organization, you know that lack of inspiration can be a frustrating situation. Determining a vision for the future of the company is the first step to tackling this problem. Set quantitative goals, such as bringing one new product per year to market, and decide the people, facilities, and resources you will need to achieve those goals. The new product development (NPD) process consists of a clear action plan, with regular meetings to instill accountability. Making NPD meetings mandatory, and monitoring progress, is the only way to ensure productivity and that the plan will stay on track.

2. Innovation attempts in the past have failed, causing team members to be hesitant about taking risks.

This is certainly a common problem in organizations, as the success ratio for new products is actually very low. A study on the grocery business (allbusiness.com) pegged the success rate for new product entries at just 1%. Without risk, there can be no innovation, so it is important for the innovation leader to invite all ideas from all sectors of the organization. Encourage risk-taking and manage failure as a learning experience, as it is an inevitable part of the innovation process. Communicate with team members to establish trust that failures will not result in punitive measures.

3. Ideation sessions lack creativity, as team members have their “day jobs” to attend to.

With routine responsibilities of the daily workplace, innovation can easily be put on the backburner. Choosing a diverse group for ideation sessions can provide just the right amount of social tension needed for a quality outcome. Break up teams and select people who do not often work together in order to minimize group think. Vary the format of meetings to avoid predictable times and places – perhaps hold a meeting at a customer’s office to take people out of their comfort zone. Creating new environments for a diverse group will garner fresh perspective.

These scenarios and solutions were based on the ten imperatives by Robert Brands to create and sustain “New” in business. For more tips on successfully achieving innovation, see “Robert’s Rules of Innovation: A 10-Step Program for Corporate Survival.”

Is Your Team Held Accountable?

Sunday, December 12th, 2010

Before the start of any project, do you ask yourself, “Are my team members held accountable? Do they feel a personal responsibility to deliver the goods?” If you haven’t made the steps to communicate that message yet, it is essential to lay down that foundation in the beginning. For that reason, Accountability is the most important of the ten imperatives in Robert’s Rules of Innovation. In his book, Robert Brands describes the ten factors that must be achieved in order to create and sustain Innovation in business – and it all starts with Accountability.

Accountability is an obligation or willingness to accept responsibility for one’s actions. After all, as the leader of a New Product Development team in any organization, how do you expect your team members to deliver satisfactory results within the desired timeframe? Make it clear from the beginning exactly what is expected of each team member and that they are held accountable for their work. Let your team know that, as members of the organization and members of the NPD team, it is their responsibility to contribute, to pull their own weight and to hold firm to deadlines. Otherwise, deadlines can slip with no real improvements made, and the end result may lead to finger pointing for who’s responsible. Don’t let that happen to your NPD process. Continue reading “Is Your Team Held Accountable?” »

Innovate to Thrive: Time to Open the Throttle

Sunday, October 17th, 2010

As leaders search for the next process that will transform their organizations into category leaders, for many – it seems – the answer is close at hand: Innovation.

Over the past several weeks and 10 posts on the Vistage Blog , we’ve reviewed key imperatives that formed “Robert’s Rules of Innovation” and that together create the foundation upon which to build, improve, sustain and grow an organization’s innovation mandate.

Consider this the closing chapter in an 11-step treatise on putting what you’ve read into action. First, a brief summary…

Consider the lesson on the first imperative – Inspire and Initiate – to realize the steps necessary. The power of inspiration cannot be over-estimated in the process of innovation. Inspire your people, and then hit the throttle. Continue reading “Innovate to Thrive: Time to Open the Throttle” »

Ownership: Are You Taking Responsibility?

Sunday, June 13th, 2010

In order to achieve Innovation, a champion within an organization must take Ownership – one of Robert’s Rules of Innovation imperatives.  The champion, whether an officer or executive manager within the company, has the responsibility of convincing others to work outside their comfort zone, even if they are resistant to change.
Continue reading “Ownership: Are You Taking Responsibility?” »

Accountability: The Foundation of Sustainable Innovation

Friday, May 21st, 2010

In Robert’s Rules of Innovation: a 10-Step Program for Corporate Survival, author and Innovation Speaker Robert Brands shares his 10 imperatives to nourish Innovation – the lifeblood of any company. Of Robert’s 10 imperatives, one of the most important and the most difficult to achieve is Accountability.
Continue reading “Accountability: The Foundation of Sustainable Innovation” »