Posts Tagged ‘InnovationCoach.com’

Sustainable Innovation Meets Disruptive Innovation

Tuesday, April 23rd, 2013

Why is success so hard to sustain?

In order to succeed, everybody should be involved and engaged in innovation.  Innovation should be broad; from innovations in the product or offering, to innovations in the process, delivery, and/or finance.

For many years, innovation was seen as the development of new products. However, creating new products is only one way to innovate. “Initially developed in 1998, the Ten Types of Innovation showed that companies that integrate multiple types of innovation will develop offerings that are more difficult to copy and that generate higher returns.” – Doblin Group, http://www.doblin.com/thinking/

Much like Doblin’s innovation theory, Clayton Christensen, Professor of Business Administration at the Harvard Business School suggests another type of innovation as well; disruptive Innovation. According to Christensen, successful companies can put too much emphasis on customers’ current needs, and fail to adopt new technology or business models that will meet customers’ unstated or future needs.

I recently met Dr. Smith, A Dentist in Memphis who really got the idea of service innovation in business. He offers his services in-office or from the comfort of the clients own home. A dentist that comes to you…

Read the entire article at: http://www.innovationcoach.com/?p=43155

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*For more tips, see “Robert’s Rules of Innovation.”

*For a neat info-graphic about 7 disruptive innovations that turned their markets upside down, check out: http://mashable.com/2011/10/09/7-disruptive-innovations/

I.N.N.O.V.A.T.I.O.N : Creating a Culture of Innovation

Tuesday, October 30th, 2012

Innovation in business is the development of new customer value through solutions that meet new needs, inarticulate needs, or current needs in new ways. Innovation in and of itself is the key to a company’s survival. It is the lifeblood of a company.

That said, innovation is not always easy, and it does not come by itself. It requires a culture and desire to deliver that needs to be nurtured and reinforced by its leadership and a backed by a structured process approach.

The ten imperatives in Robert’s Rules of Innovation (RROI) serve as a guide for starting, nurturing and profiting from a culture of sustained innovation in the workplace. RROI gives easy-to-implement and immediately useful ideas for setting and reaching goals like bringing “at least one new product per year to market.”

There are three key steps to achieve the type of Innovation culture that inspires and creates intra-organization cohesion:

1.    Lead by Example: Since the best business outcomes are achieved by satisfied employees, Management buy-in and support of innovation and ideation is critical. Innovation certainly starts from the people at the top, who must take the responsibility into their own hands to become a champion for change. A strong leader in innovation must think creatively, understand the market, and not only endorse, but push for innovation within their team. Innovation leaders need to provide the right support, both material, time and emotional, to stimulate new product development (NPD).

2.    (Over-)Communicate:  One big corporate myth repeated time and time again, is that over-communication is somehow unhelpful, or ineffective. I am convinced that you can almost never over-communicate.  For leaders it is not enough to just know what to say—but how to say it in a way that persuades people to act. Articulate your grand vision and provide the compelling case for change. Keep it real. Keep it simple. When in doubt, communicate. Where there is a lack of clarity, ask for more clarity.  When you have completed something, send out a progress report. When something is falling behind, let the team know. How are you’re communication skills? Mindtools.com offers a quick quiz to test your communication know-how, and also provides tips to improve: take the quiz!

3.    Silo DemolitionOrganization Silos are when individual people, departments, or companies, conduct business in a vacuum without taking into consideration the impact their actions have on the entire organization. The best way to stimulate innovation is to take team members out of their regular comfort zones.  Knock down the barriers that keep silos apart by creating cross-functional teams between groups that don’t typically interact. Dr. Harlan Weisman, chief science and technology officer of Medical Devices & Diagnostics at Johnson & Johnson advocates connecting people who wouldn’t normally work together* to foster innovation. This kind of rich diversity, this mix of communities, leads to unexpected innovation in new and exciting ways.

Here are two great  www.InnovationCoach.com ® suggested resources to aid in building a business culture of innovation:

(Be sure to check out Robert’s Rules of Innovation  as well!)

JournalEngine™  provides your business with its very own, internal social network, and merges that with an online journal for each community member and a built in elearning platform that can deliver any content – in any media format – to your members automatically. Now you can provide ongoing training of employees to sustain the learning process, share best practices real-time, and provide instant, virtual coaching to team members world wide!

Brightidea’s product offerings include WebStorm, Switchboard & Pipeline, as well as the traditional Brightidea Platform. With WebStorm, companies gather and manage ideas from your customers and employees, even the general public. Switchboard is a high powered idea scorecarding application. And, Pipeline is simply the most powerful innovation project management software available.

Five Questions to Ask Before Mapping Out an Innovation Plan

Wednesday, May 9th, 2012
By focusing effort in the right places, companies can avoid oversight and increase their chances of innovation success.

By focusing effort in the right places, companies can avoid oversight and increase their chances of innovation success.

There are plenty of reasons to innovate.

Especially now more than ever before, sustained innovation is the means to developing marketplace showstoppers that lead to profitable growth.

Innovation is not a luxury that can be placed on the back burner, even for today’s successful companies.

So before beginning your next innovation effort, here are some key questions to consider for mapping out an effective innovation plan.

1. What type of innovation does your organization need?

The key to implementing innovation is first defining the type that your organization needs. The hardest kind of innovation to manage is breakthrough — which creates an entirely new way to deliver value. Few and far between, these game changers hold the greatest potential for business success.

Most innovations are incremental, which can mean a tweak on an existing product, process or service. Examining how your innovation effort fits into the current organization’s needs is critical at this go/no-go checkpoint.

(There is nothing wrong with focusing and starting with incremental innovation or line extensions to get some early wins, get the organization engaged and excited and create a structured, repeatable process.)

See full article at: http://www.industryweek.com/articles/five_questions_to_ask_before_mapping_out_an_innovation_plan_27300.aspx?Page=2&SectionID=4?ShowAll=1

Tax Innovation: The Path to Long-Term Prosperity

Wednesday, May 2nd, 2012

By Robert Brands and Martin Kleinman

We Americans need to wake up – now – and stop acting like spoiled, immature children.  Elected officials need to put aside partisanship – now – and do what’s in the best interest of our country and speak the truth to the electorate.  And we all must do this without fostering and perpetuating certain convenient misconceptions and without coddling us like soft, over-indulgent parents afraid to say “no.”

We are in an economic fix of epic proportions, one that a short-term approach, will not cure.  Innovation in the halls of industry drives long-term success and, similarly, it will take sustainable innovation by government – and by all citizens – to pull us out of the hole we are in.  As we’ve learned in our business lives, these days, you innovate, or you die.

What Happened?

It took some doing to get in the fix we’re in.  It’s a familiar litany: housing bubble that decimated personal wealth and reduced local revenues, personal credit cards maxed out, two 10-year + wars run off the books, a Wall Street meltdown that torpedoed retirement accounts and personal wealth, frozen capital markets frozen.  Consumers cut spending and companies cling to cash, with hiring and capital expenditures on “perma-hold.”

Meantime, cuts in Federal spending shifted the onus for needed programs to the States and local municipalities.  Accelerating global demand for petroleum, from new economic powerhouses such as China and India, helped drive up prices (along with pressures from market speculation), further constricting the U.S. consumer spending on other goods and services that helps drives economic growth, here and abroad.

On the revenue side of the ledger, “temporary” and unfunded Bush tax cuts (made semi-permanent) threw our huge budget surplus into the wood chipper.  Add the pressure of reduced revenues from current income tax rates, the lowest in six decades, and you begin to see why we face a gaping chasm of a deficit and a fragile economy that is so slow to recover.

The Result?

Millions of Americans – our friends, neighbors and families — are unemployed or underemployed.  Too many have simply given up and are out of the workforce altogether.  And the answers show no creativity, only a startling lack of decency and compassion for those less fortunate that this country was built upon.  Such solutions denigrate our sense of national pride and tread upon the Golden Rule we all hold to.

What’s the Answer?

The solution of all too many in Congress is to balance the budget solely through “elimination of bloat.” Eviscerate government programs that protect the most vulnerable of us, slash “entitlements” — cuts, cuts and more cuts (but keep your hands off the Pentagon budget), they say.

But raising revenues?  Here is where today’s new breed of fiscally conservative ideologues dig in their heels.  No tax increases, period, they say.  To our way of thinking, that is an approach that is more than uncompassionate.  Tactically speaking, it won’t work.  It’s simply not nearly enough to take the machete to human resource programs and, frankly, it’s not the approach that our nation needs or deserves, philosophically, morally or fiscally.

We need to think as innovators.  This needs to be a major effort, an economic Apollo Program.  We need to reward and encourage innovative ways of attacking our problem, rather than clinging to past failed policies.

Yes, of course: we need to surgically, compassionately and intelligently reduce costs.

Simultaneously, we need to increase revenues as we surgically cut expenses.  Let’s close tax  loop holes, let the Bush tax cuts expire for higher net worth earners and creating a fairer, progressive tax code.

Raising taxes is not without precedent.  Many of our most well-respected leaders raised taxes in response to, and in anticipation of, fluid economic scenarios.  Fact: Ronald Reagan raised taxes nearly every year he was in office, 11 times in all.

As we all know, when managing one’s household budget, both a sharp pencil for unnecessary costs and a path forward to maximize revenue are necessary, in order to succeed.  We strive to keep expenses in check and optimize salaries.  And each of these elements requires creativity and innovation in order to be successful.

Innovation drives success and must be fostered, in the boardroom and in our government’s halls of power.  The need for sustainable innovation was the mantra in our recent book.

Experience shows that innovation is an imperative in today’s world.  In business, you innovate, or you die.  Yet, in today’s business climate, one of the first budget line items to be cut – in a misguided attempt to achieve “addition by subtraction” – is Research and Development and New Product Development.  Innovation is the very last thing managers should eliminate during rough economic conditions.

By extension, cutting education budgets and constricting access to higher education, is – to our way of thinking – the same as curtailing R&D expenses in business.   It’s a false savings.  Innovation and education are powerful investments in the future.

Our leaders should be doing all they can to bolster education.  We need to encourage our best and brightest to become educators.  These educators, in turn, must enhance the learning process to leverage the latest technology and captivate the power of our young minds.  Our elected leaders need to widen the pathway to needed higher education, including specialized technical and vocational programming.  That’s the way to foster the innovative thinking we will need to best the international competition that, at this point, is far outpacing our youngsters in terms of knowledge and critical thinking skills.

The Misconceptions

To our point made in our opening statement, there are certain misconceptions that some find it politically expedient to promote and protect.

Please note: “Tax” is not a dirty word.  The Constitution of the United States grants Congress the “Power To lay and collect Taxes, Duties, Imposts and Excises, to pay the Debts and provide for the common Defence and general Welfare of the United States…”

“Entitlement” is not a dirty word either.  Medicare and Social Security, as two examples, are commonly referred to as “entitlements.”   They are, in fact, paid for over a lifetime of earning and are not “hand outs” or welfare, as the word “entitlement” might imply.

We have one last popular misconception to debunk, about oil.  Here’s the reality: the U.S. cannot drill its way out of higher gas prices.  Even with falling domestic consumption, U.S. crude oil consumption far outpaces home production.  Further, home production is sold on the world market, not captured for proprietary, domestic use and prices are set globally.

Conclusions

As the 2012 Presidential election looms, we call on all Americans, from every part of the country and from every political persuasion, to work together to understand the magnitude of our economic situation, the ramifications of not taking responsible action and of not sharing sacrifice.  Further, we need to stop perpetuating certain the popular misconceptions that blur our thinking.

Efforts to correct our past errors must include both budget refinement and revenue increases, as every head of household knows.  Shared sacrifice along with compassion for the least fortunate among us should be our watchwords.  Our country has and will continue to be driven by innovation.  And the innovators of the future, our children, must be spared from draconian cuts to education and training needed to ensure their success in a global economic playing field.

Finally, we must act without rancor and with maturity and intelligence.  We must learn to face facts squarely and address and dismiss common misconceptions.  There is an all too pervasive cultural mythology that demonizes the most vulnerable in our society and discredits, or dismisses out of hand, the economic tactics needed to get us back on course.

For, make no mistake: we are in this together.  And so we must share in the sacrifices ahead, proportionate to our financial abilities.  Together, we can get back on track.  Divided, we fear an economic, political and social cataclysm that will make the hardships of the last five years pale in comparison.

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Robert Brands, with Martin Kleinman, authored Robert’s Rules of Innovation (Wiley & Sons).  Brands is President and Founder of Brands & Company, LLC. and InnovationCoach.com.  His hands-on experience in bringing innovation to market spans decades, and includes the creation and improvement of product development processes and company culture. Kleinman is Managing Director of Communications Strategies, LLC, the NY-based marketing communications firm.

Small Biz Radio Host Jim Blasingame with Robert Brands

Wednesday, February 29th, 2012

Robert Brands joins Jim Blasingame on the Small Business Advocate radio show to discuss how to inspire Innovation.

As the life cycles of innovations get shorter and shorter each year, it is truly an “innovate or die” world for businesses everywhere. Consumer expectations drive the need to innovate, and Robert Brands shares the best practices for bringing about that change in an organization.

Innovation is all about passion, and is not for the faint of heart. As an innovation leader, you have to walk the walk and talk to talk to truly inspire change. To achieve a culture of innovation, the leader must convince the organization that innovation is everybody’s responsibility. Customer needs can come all levels of the company – not just senior executives but employees in sales, finance, customer service, marketing, and more. Robert Brands talks about including all employees in ideation and creation of innovations.

The ten imperatives of Robert’s Rules of Innovation offer a structured, repeatable process for companies to reach their goals such as bringing one new product to market per year. The key is to commit to innovation. This means tolerating all innovation endeavors, including some failures along the way. Robert Brands encourages risk-taking, failure management, and rewarding leadership as part of a holistic approach to bringing about innovation.

From inspiration to training and coaching, listen to the ten imperatives here in Jim Blasingame’s interview with Robert Brands on the Small Business Advocate show:







For more tips on sustaining innovation, see “Robert’s Rules of Innovation: A 10-Step Program for Corporate Survival” or visit InnovationCoach.com.

The Right Rewards: Business Beyond Bonuses

Tuesday, May 17th, 2011

What is the ultimate purpose of Innovation in a business? The end goal is Return On Investment (ROI) for all Stakeholders. After all, the objective of the New Product Development process is to turn ideas into money. ROI comes in the form of increased shareholder value, new products and new features – everyone wins, including your employees, your customers and your stakeholders. So to move your company forward and stimulate profitable growth, it’s important to give every member of your organization the proper motivation.

In “Robert’s Rules of Innovation”, Net Result and Reward is about motivating your people with the right incentives. Motivation does not necessarily mean rewarding with money, and quite frankly it is about recognition for a job well done. Give your NPD team incentive to produce innovative ideas. What type of rewards can you give your team, beyond bonuses? Here are some ideas for non-financial motivation.

  • You want your employees to feel a sense of loyalty to the company. Reward high performance with opportunity – to sit on a panel, a team or attend a business conference.
  • Recognize a job well done with an award program. Give an award to a NPD team member who has achieved a great accomplishment.
  • One of the best ways to highlight an innovation champion’s achievement is to give them exposure. Introduce them to a client, or invite them to lunch with an executive of the organization or face time with the boss.
  • Simple praise will boost morale (so long as it is deserved)! People like to know that their success was noticed by the head of the company.

These non-financial rewards can benefit an organization by increasing an employee’s loyalty and commitment to the company, boosting company morale and reinforcing ideal outcomes in the future. Motivating employees to reach their top performance is a win-win situation for everyone involved and equates to Innovation ROI. Actually a November 2009 study by McKinsey concluded that recognition and these types of rewards were appreciated more than just financial rewards.

For additional tips on how to drive a successful New Product Development team, look for “Robert’s Rules of Innovation”. Robert Brands is the founder of InnovationCoach.com and the author of “Robert’s Rules of Innovation: A 10-Step Program for Corporate Survival,” with Martin Kleinman published by Wiley.

Value Proposition: The Key to Successful Innovation

Monday, April 4th, 2011

What defines successful Innovation? Innovation is the process of using intellectual capital to create new products or services that generate positive business results in the form of financial returns. Discovering new findings then spurs more innovation which leads to further financial returns, and so on.

Innovation is successful when positive outcomes result in return on investment (ROI). That is why Value Creation is so important. Adding perceived value to a new product or service will drive ROI. The value proposition is the key to successful innovation. Develop an innovation with high perceived value to your customer, and strong sales will follow.

It’s all about understanding your customer and giving them what they want. Customer input and feedback is key. Look at Ford for example. The car manufacturer observed and listened to their large customer base on what they wanted in a car. They launched the “Your Ideas” initiative that invited people to make suggestions for improvement in all areas of comfort, convenience, connectivity, performance and safety. The result? Ford added iPod, MP3 player and USB connections, touch screens, voice activated communication systems, intelligent push-start buttons and more. Sales are soaring – not because of the traditional four wheels and performance but because of perceived value added features. Ford Motor Company now has the highest customer satisfaction rating among all major automakers.

When was the last time you tried or experienced your product or customer experience? Create value and not just onerous processes. Consumer input should be considered at multiple stages of your new product development process in order to increase perceived value. Enhanced product value means higher margins, greater returns, improved loyalty and increased stakeholder value.

Finally, when you find that delicate balance between cost, manufacturability and consumer perceived value, be sure to protect your intellectual property (IP) portfolio through patents. Invest the time and money into constantly updating patents and managing your product or service portfolio because it will lock in the value of your Innovation IP.

For more tips on Innovation and Value Creation, look for Robert’s Rules of Innovation. Robert Brands is the founder of InnovationCoach.com and the author of “Robert’s Rules of Innovation”: A 10-Step Program for Corporate Survival, with Martin Kleinman, published by Wiley.

Innovate to Thrive: Time to Open the Throttle

Sunday, October 17th, 2010

As leaders search for the next process that will transform their organizations into category leaders, for many – it seems – the answer is close at hand: Innovation.

Over the past several weeks and 10 posts on the Vistage Blog , we’ve reviewed key imperatives that formed “Robert’s Rules of Innovation” and that together create the foundation upon which to build, improve, sustain and grow an organization’s innovation mandate.

Consider this the closing chapter in an 11-step treatise on putting what you’ve read into action. First, a brief summary…

Consider the lesson on the first imperative – Inspire and Initiate – to realize the steps necessary. The power of inspiration cannot be over-estimated in the process of innovation. Inspire your people, and then hit the throttle. Continue reading “Innovate to Thrive: Time to Open the Throttle” »

Fostering Creativity with Structure

Sunday, June 20th, 2010

Creativity in the form of fresh ideas, whether from executives, salespeople or customers, is an invaluable resource to any organization. But these ideas need guidance and structure in order to achieve the key goal of Innovation: profitable growth. To successfully channel ideas into a profitable result, it is necessary to establish a formalized New Product Development Process, from concept to launch.
Continue reading “Fostering Creativity with Structure” »

Ownership: Are You Taking Responsibility?

Sunday, June 13th, 2010

In order to achieve Innovation, a champion within an organization must take Ownership – one of Robert’s Rules of Innovation imperatives.  The champion, whether an officer or executive manager within the company, has the responsibility of convincing others to work outside their comfort zone, even if they are resistant to change.
Continue reading “Ownership: Are You Taking Responsibility?” »